MMG is now Appen

Quality assurance

Quality Assurance

You can rely on us to provide a first class service.

The accuracy rate of our transcripts is greater than 98% and through our ISO 9001 certification you know that our work will always be of a consistently high standard. ISO 9001 is the world's most recognised quality management standard and it underpins all our quality assurance and compliance procedures. That certification recognises our commitment to continuous improvement, enhancing customer satisfaction and providing a service that meets all statutory and regulatory requirements.

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